Tuesday, December 11, 2018

A Historical Anecdote with Gen Zia Ul Haq


General IJ Rikhye, founder of IVOANA passed through historical times. We are proud to have him as our founding member. Here is an anecdote sent by an officer from Gen Zia's regiment which had on its rolls, Gen (then Maj) IJ Rikhye). 

General Zia ul Haq was originally commissioned in 13th Lancers.  He was an Emergency Commissioned Officer (ECO). He was transferred out of 13th Lancers on an adverse report for playing Indian music in the mess and probably being observant Muslim and praying openly.  That is how he landed in 6th Lancers after the war with recommendation that he should not be offered regular commission.  Captain (later MG) I. Rikhey was squadron commander of Jat Squadron of 6th Lancers.  When Rikhye joined the regiment, he was posted to Punjabi Muslim (PM) squadron.  6th Lancers was not an Indianized regiment and CO was not sure how Indian soldiers will react to an Indian officer.  CO asked Risaldar Major Dadan Khan (a PM) about his views of posting an Indian officer to the squadron.  Dadan replied that Rikhye Sahab ‘apna bacha hai’ (our son) as Rikhye was a Punjabi Hindu who grew up in Lahore.  Senior most Indian VCO of PM Squadron Feroz Khan took Rikhye under his wings and made sure that he succeed. 

Your brother (Brig. Jatar) was with Jat squadron and that is how he became friends with Zia. Rikhye helped Zia and gave final recommendation that he should be offered regular commission (this would not be the last time that Zia was bailed out by seniors).  Zia was later transferred to Guides Cavalry and then commanded 22 Cavalry.  See picture and an interesting story below of that vintage era.

Rikhye first met Zia at UN general assembly meeting.  Zia was shaking hands with all standing in line to greet him but on seeing Rikhye embraced him warmly surprising all those present.  Rikhye was invited by Zia when later was president of Pakistan as his personal guest.  He also invited your brother but he could not come due to ill health as you mentioned.


Lt. Colonel Zia ul Haq as CO of 22 Cavalry 1966 in Multan. Standing next to him is regiment’s adjutant Lt. Zia Masood. (Picture courtesy of The Friday Times).

When Zia was commanding 22 Cavalry, his adjutant was also named Zia (Masood).  Lt. Zia’s girlfriend one day rang up the office but he was not there and phone was picked up by CO Lt. Colonel Zia saying that “assalam alikum.  Colonel Zia speaking”.  The girl thought that Lt. Zia was trying to fool her by mimicking voice.  She made fun of him and said that ‘till yesterday, you were Lt. Zia and today you are Colonel Zia.  Tomorrow, you will say I’m General Zia’.  (this story was narrated by an officer of 22 Cavalry).

MG I. Rikhye’s wife was kind enough to send me his books.  Rikhye’s son Ravi is a good friend and I recently met him in Maryland.  I have a copy of history of 6thLancers that I’m looking to gift to the regiment.  If any Pakistan army officer can help me to send this book to the rightful owners that will be great.

Regards,

Hamid

Friday, October 5, 2018

Action to be Taken by Retired Personnel When Still in Good Health and Sound Mind

Let us at least try and make few changes so that our loved ones would not
suffer after we go. We do not know what will happen in the future. But, as the Scout motto
goes: “Be prepared"

Endorsement of Family Pension and Age of Spouse in Pension Payment Order (PPO)

1. Please check if your PPO contains an endorsement giving the name and age of the spouse
and details of ordinary family pension. If it does not, at the earliest make out an application
in triplicate and send it to the agency that had issued the PPO - PCDA (Pensions) Allahabad/
PCDA (N) through PDPA/ CABS. Make sure to attach all supporting documents and duly
attested joint photograph as indicated in the specimen. Keep a copy the application in the
master folder that you will be making for the spouse for follow up action if necessary in case
the endorsement is not received during your life time.

2. The PPO may contain endorsement of the name of the spouse as family pensioner but the
age of spouse may not be recorded either in the PPO or in any other document in your
pension folder maintained by your Pension Disbursing Agency (PDA) (your bank or the
agency from whom you receive your pension). In such a case, you may apply for necessary
action to the DESA with copies of proof of age of your spouse. Furnish any supporting
document such as a copy of the statement of family particulars submitted by you at the
time of your retirement or certified and notarized copy of your spouse’s birth Certificate,
driving license, SSLC/Matriculation certificate, passport, voter identity card or any other
normally accepted proof.

3. When the endorsement and the acceptance of age of spouse are received, attach them to
the original PPO and also make a few copies for safe custody. If the endorsement and the
record of age of spouse do not exist and if you do not take action as indicated above, after
your time your spouse has to go through a cumbersome and time consuming procedure to
get the family pension properly authorized along with record of age- so do not delay.
NOTE: The original PPO should contain an endorsement about the family pension indicating
an enhanced rate of family pension and an ordinary rate. If there is no such endorsement,
please take it up with the authorities concerned as indicated in paras 1 and 2 above. In the
event of the pensioner’s demise before the age of 67, the spouse/family pensioner is
entitled to the enhanced rate for seven years or till the date on which the pensioner would
have attained the age of 67 whichever is earlier. Thereafter the ordinary rate would apply.
In both cases, the rates as periodically revised, along with the revision in pensions by
successive Pay Commissions, would apply.

Bank Account for Pension

4. If you are drawing your pension through a single bank account in your name and if, at
the time of your retirement or within one year thereafter, you have not made a nomination
in favour of your spouse, please do so immediately. This will enable your spouse to receive,
after your time, any balance left in that account as well as any arrears of pension due to
you during your life time. Consult your bank on the procedure for nomination.

5. It is now permissible to convert your single bank account for pension into a joint account
with your spouse/person mentioned in your PPO as the one entitled to receive family
pension. If you have not already done so, please submit an application to your bank to this
effect.
After your time the joint account will become a single account in your spouse’s name into
which the family pension and any life time arrears (LTA) can be credited. It is desirable to
make a nomination as indicated in Para 4 above even if the pension account has been
converted into a joint account so as to ensure trouble-free payment of your (LTA) to the
spouse/nominee after your time.

6. If you do not wish to take action as per 4 above, open a joint account in the name of
yourself and your spouse, preferably in the same bank, if you have not already done so.
This will automatically become a single account after your life time and the family pension
can be credited to this account. Alternatively, open a single account in the same bank in the
name of your spouse so that, when the time comes, on advice to the bank, the family
pension can be credited to this account. Also ensure that your spouse makes a nomination
in favour of a child/ family member or any other person of her/his choice for this single
account so that when the need arises, the nominee can get the amount left in that account
without any further formality.

7. Make sure that the nominations/ conversions into joint account as applicable as per paras
3, 4 and/or 5 above are duly reflected in the bank records and also keep the relevant copies
of such endorsements in the master folder for your spouse.
ECHS Membership

8. Ex-Servicemen Contributory Health Scheme (ECHS) came into effect on 01 Apr 03 as a
public funded Government Health Scheme for provision of medical care to Ex-Servicemen
(ESM) in receipt of pension or disability pension and their dependants including spouses
(wife/ husband), legitimate children and wholly dependant parents. If you have not already
done so, you may consider enrolling yourself as a member. Please contact the nearest ECHS
Policlinic/Naval Station for detailed information and assistance in enrolling.
Check all your nominations

9. It’s a usual practice to put a name (i.e., in the first place if you have mentioned it) and
royally forget about it. Most of us have named one of our parents as a nominee for
investments, bank accounts opened before marriage. We have not changed the same even
years after they are no longer there with us. Even your salary account usually has no
nomination.
Therefore, kindly check your Nominations for :-
- Bank Accounts
- Fixed Deposits, NSC
- Bank Lockers
- Demat Accounts
- Insurance (Life, Bike or Car or Property)
- Investments
- PF & Pension Forms

Passwords

10. We have passwords for practically everything. Email accounts, Bank accounts; even for
the laptop you use. What happens when your next of kin cannot access any of these simply
because they do not know your password? Put it down on a paper.

Investments

11. Every year, for tax purposes, we do investments. Do we maintain a excel sheet about it.
If so, is it on the same laptop of which the password is not shared? Where are those
physical investments hard copies? Put all documents in a file systematically.


Liabilities

12. When you take a loan say for your house or car, check out on all the what ifs.... .what if
I am not there tomorrow? what if I lose my job? Will the EMI still be within my range? If
not, get an insurance on the loan. The people left behind will not have to worry on
something as basic as their own house.

MASTER FOLDER FOR SPOUSE/ FAMILY MEMBERS

13. Open a sufficiently big and thick folder and title it as ‘ACTION TO BE TAKEN
IMMEDIATELY ON THE DEATH OF (YOUR NAME). This folder will contain all relevant
documents, letters and instructions to facilitate appropriate and timely action by the
spouse/family members when the time comes.

Will

14. It is always advisable to execute a will. No particular form is prescribed by law. It can be
handwritten or typed on thick paper with each page signed by the testator and the attesting
witnesses. Registration of the will is optional. The only legal requirements are: - the testator
should be of sound and disposing mind at the time of executing the will, the testator has
signed in the presence of two attesting witnesses each of whom will also sign in the
presence of the testator and an endorsement to this effect is necessarily made before the
signature of the testator after which the attesting witnesses should affix their signatures
along with their addresses. However legal advice may be taken to prepare the will to suit
individual circumstances. It is also necessary to ensure that the nomination as mentioned in
Para 4 and 5 above and the provisions of the will are consistent with each other.
You and your spouse may also consider her/his executing a separate will to cover all
contingencies such as her/his predeceasing you.

15. Place the following in separate envelopes with the details of the contents written on the
envelopes and place the envelopes in the master folder.
(a) Original and one copy of the Pension Pay Order (PPO) (the latest) issued by PCDA
(Pensions) Allahabad / PCDA (N) as applicable to you.
(b) Original and one copy of the bank nomination Performa (refer para 3) received from
the bank/Pension Disbursing Office if applicable.
(c) Original and a few signed copies of the will (refer para 11)


16. Make out the letter of intimation in required number of copies, including some spare
copies, to be completed by filling in the blanks, signed and sent by the spouse when the
time comes. Also prepare an envelope of appropriate size for each of these letters and type
out or write the corresponding address on the envelope. Serially number the envelopes in
the same order as in the distribution list of the letter. Place all these envelopes in the
master folder.

17. The letter of intimation mentioned in para 13 above mainly relates to service
requirements, formalities, pension and benefits. Several other agencies, (eg associations,
clubs, time share companies, credit card agencies etc), besides service ones, with whom
you have dealings, will have to be informed and have to take appropriate action when the
time comes. You may prepare letters and addressed envelopes as suggested in para 13
above to cover such cases also.

INSTRUCTIONS TO (SPOUSE/ RELATIVES) ON ACTION TO BE TAKEN IMMEDIATELY ON THE DEATH

On the occurrence of Death
18. A doctor has to confirm and certify the death. If it takes place or is confirmed in a
hospital, clinic or nursing home, get the certificate from the doctor attending or in charge. If
at home, get a doctor to visit, confirm death and certify. The certificate is required to be
taken and presented at the funeral place as without it the body will not be allowed to be
cremated/ buried. If possible, get this certificate in duplicate so that one copy is available
for reference if required later.

19. Inform close relatives and friends on telephone.

20. Decide on the timing and venue of funeral.

Funeral

21. Present the original of the certificate mentioned in para 1 above at the funeral place.
After cremation/burial has been performed, obtain a receipt to that effect from the person in
charge at the funeral place. This is required to be produced when applying for the death
certificate from the municipal authorities.

22. Make a few (3 or4) copies of the receipt mentioned in para 4 above for reference if
required later.

“YEAR OF THE EX-SERV"
Death Certificate

23. As soon as possible after the initial formalities are over make out an application in the prescribed form if any (to be obtained from the concerned office). Enclose the application,
along with the original of the receipt from the funeral place, in an envelope addressed to the
Registrar of Births and Deaths, hand it over to the concerned office and obtain a receipt. In
case it is not possible to hand over the envelope to the office, send it by registered post,
acknowledgement due. Ask for at least ten original signed copies of the death certificate.
Please note that some recognized hospitals certifying the death as per para 1 above are also
authorized to receive the application and issue the death certificate.

24. Normally death certificate is issued in 3 to 4 days. As soon as you get it make several copies of the death
certificate, about a dozen or so, as they will be required to be submitted for several
purposes.

Action Relating to Service - for Record, Family Pension and other Benefits

25. As soon as possible after collecting the necessary documents such as the death
certificate, take out the master folder marked ‘Action to be Taken Immediately on the Death
of ______’. Take out from the folder the envelopes serially numbered 1 to--- with addresses
already typed / written on them. Date the letter of intimation in each envelope, fill in the
blanks as indicated below and sign the letter.
(a) Date and cause of death in para 1
(b) Death certificate number, date and issuing authority in para2.
(c) Para 4. Retiring pension- at the time of making these instructions, the retiring pension is
Rs (basic) pm. If there is no further change till date, enter this amount; if there has been a
subsequent revision, enter the latest figure. The PPO Corr mentioned is the latest available.
If a Corr has been subsequently issued, add the reference No of the same at the end of this
para and also enclose a copy of this Corr in the envelope for Dept of Sainik Welfare.

26. Prepare each envelope for dispatch by enclosing the documents as mentioned against
the addressee in the distribution list of the letter. If feasible, hand over the envelopes to the
bank and the Dept of Sainik Welfare and obtain an endorsement of receipt in the master
copy. Alternatively send them as well as the letters to AFGIS and CDA by registered post
acknowledgement due. The rest of the letters may be sent by ordinary post under certificate
of posting.

27. It may take about 30 to 45 days for the addressees to take necessary action. If after 45
days the required action is not taken by any of the addressees, you may send a reminder
with a copy to the Association Branch with a request for assistance to expedite action.

28. Keep a copy of any letter sent to these or any other addressees for future reference.

29. The action indicated in the specimen mainly relates to service related
requirements. You may like to make the instruction sheet more comprehensive by adding
details of your investments and their disposal, your specific wishes on religious rites,
disposal/donation of eyes etc, changes in the action list in the event of the spouse
predeceasing you and any other instruction that you consider appropriate. Place this
instruction sheet on top of all other contents of the master folder and keep the folder,
suitably covered, in a safe place. In case you wish to donate your eyes or other body parts,
this should be mentioned in bold letters right on top in the instruction sheet.

30. Explain to your spouse and other family members the purpose of the
whole exercise, the details contained in the instruction sheet and the place
where the master folder is kept. Make sure that they understand all the requirements and
will be able to take action as necessary when the time comes.They should also know whom
to approach if they are in trouble and need assistance.

Have you already done this or else do it now?

1. Check if your pension account is joint?
2. Ensure spouses and your date of birth is entered correctly in the account details.
3. Complete FORM B afresh and submit to the bank.
4. Keep details of your PPO number carefully and let your spouse know about it.Write it
on the passbook.
5. Become a member of ECHS it is to your advantage in a serious illness.
6. Check if you are getting correct Pension/Family pension.
7. The bank is bound to give you a pension slip every month please demand it and
ensure bank gives you.
8. JCO and below please check if you are getting increased pension from
01/07/2009.This increase is not for Widows.
9. If you are getting disability pension then ensure you have given the form to the bank
for increase in pension. Old disability upto 49% is now 50% old 50 to 75 % is now
75% and beyond that it is 100% .The pension is also applicable to those who served
with the disability and not invalidated.
10. Keep all your accounts and financial documents in joint name
11. Do not handover the original PPO and other documents to anyone .Please give only
xerox copies.
12. Make your will and keep it safe with someone you trust. Keep your spouse informed.
Amend it as and when required. A will does not need to be registered and should be
signed by any two individuals who have no interest in the will.
13. Demand Annexure IV from your bank. They are duty bound to give it to you.
14. Every year in Nov ensure Life Certificate is given to the bank.This need not be signed
by the branch manager of the Bank paying pension but any of the following :
1. A serving or pensioned person exercising the powers of a Magistrate under
the criminal procedure code (Act-V of 1898).
2. A registrar or sub-registrar appointed under the Indian Registration Act 1908
(XVI of 1908).
3. A Gazetted Officer.
4. A Munsif.
5. A police officer not below the rank of Sub-Inspector incharge of Police station.
6. Post Master, a Departmental Sub-Post Master or an Inspector of Post Office.
7. Officers of the Reserve Bank of India and other PSBs in respect of pensioners
drawing pension from Banks.
8. The head of the village Panchayat, Gram Panchayat or Head of an executive
committee of a village.
9. Retired Commissioned Officers of the Armed Forces in respect of pension bill
form IAFA-319 of Commissioned Officers, departmental Officers and Warrant
Officers.

EXECUTION OF WILL
General
1. All Wills should be clear-cut unambiguous and precise. Please refer to AO 4/91.
2. An Executor can be a beneficiary under the Will.
3. Witnesses cannot be beneficiaries under the Will.
4. All Wills are revocable. However, in case of revoking any Will especially so a registered
Will – it should be clearly stated in the latest Will that, “All previous Wills, whether
registered or
un-registered, whatsoever and wherever, stand revoked and cancelled”. This will avoid any
controversies.
5. It should be noted that a registered Will takes precedence over an un-registered Will.
Hence
in case of any revocation or alteration of an earlier Will, the latest Will must be registered.
6. Probate is mandatory for immovable properties situated in West Bengal, Pondicherry,
Chennai and Mumbai. The Executor of the Will has to apply for the probate in the courts
concerned in these States.
7. Probate is not necessary in other States of India, especially so if the Will is a valid
registered document.
Choice of an Executor
8. Execution of any Will rests with the Executor of the Will. Hence it is imperative that the
executor be an honest, trustworthy and reliable person.
9. It is advisable to have a younger person in good health as an Executor, to try and ensure
that he/she does not pre-decease the Testator of the Will. To avoid such an eventuality, an
Alternative Executor may also be appointed in any Will.
10. It is advisable to appoint a reliable lawyer as an Executor, in case the property has to be
divided amongst different heirs, or if a Will gives only life interest to any one person and
thereafter
the ownership rights vest with someone else.
11. The Executor must know the contents of the Will and be will and be willing to execute
the
Will according to the wishes of the Testator.12. The Executor must be a resident of the
same town as the Testator, to enable him to execute
the concerned Will, legally and expeditiously.
Choice of Witnesses
13. Witnesses need not know the contents of the Will, but they must be present at the time
with
the Testator and all of them must sign the Will in the presence of each other.
14. Beneficiaries cannot be Witnesses to any Will.
15. Witnesses should preferably be younger to the Testator, of sound integrity and good
financial position, to ensure that they cannot be “bought over” by any disgruntled
beneficiary or
relations.
16. Witness should also be permanent residents of the same town as the Testator, so that
they
can easily give evidence in Court, if so required.
Contents of a Will
17. `It is advisable Not to disclose the contents of a Will to the beneficiaries. Such
disclosure
generally leads to un-necessary arguments, and harassment of the Testator.
A WORD OF CAUTION
18. It has been observed that the tendency to treat the elderly dependents with a degree of
callousness, is becoming rampant in our society today. It is therefore advisable that the
Testator of
WILL makes full provisions for financial independence for self and spouse while executing a
Will.

ACTION TO BE TAKEN ON DEMISE OF LIFE PARTNER

1. In case of death due to an accident lodge an FIR at the nearest Police Station, and
get their written clearance before last rites are performed.
2. Arrange last rites even in cases of natural demise only after getting Medical
Certificate of Death from a doctor. Intimate location, date and time for ‘Chautha’/Prayer
meeting to all concerned preferably through an insertion in the News Paper(s).
3. Publish Obituary in Local Paper(s).
4. Obtain Death Certificate-20 or more copies from the Municipal Authority for
Registration of Births and Deaths. These are required to be submitted with all claims.
5. Forward the information with certified photocopy of the Death Certificate and
relevant details of the deceased to the following: -
(a) PCDA (Pension), AG’s Branch MP 5 (b), PS-4 and Army Officer’s Benevolent Fund.
(b) AGI For life Insurance cover as applicable.
(c) Bankers For family pension, FDs, Loans (if any) and Locker.
(d) Station HQ Surrender Identity card of the deceased and issue of Canteen
Card.
(e) Clubs For transfer of membership or refund of security deposit as
applicable.
(f) Municipal Authority/AWHO/DDA (as applicable) For transfer of
House/Apartment to single name of the surviving spouse as per the WILL of the
deceased.
(g) MTNL For transfer of tele connection and future billing.
(h) DVB For future billing for power consumption.
(j) ITO For closing the IT file of the deceased and linking up with the Files of
beneficiaries. Also applicable for wealth Tax assessment.(k) Licensing Authority For Motor
Vehicles, and Personal Arms and farm Machinery
– Tractors etc.
(l) LIC/GIC For insurance policies covering Life, Medical, Property etc.
(m) Rajya Sainik Board For issue of Ex-servicemen Widow’s Identity
Card.
6. Obtain Probate of WILL if required by applying to the Distt Judge under Indian
Succession Act 1925.

Thursday, November 5, 2015

The Bengal ArmyThe Queen’s Army and Irregular Forces of Pre-independent India



The East India Company, or the EICo as it was colloquially known, governed India up to the time of the 1857 Mutiny, ruling through its three presidencies of Bengal, Madras and Bombay.  Each Presidency had its own civil service and army, but came under the overall control of the Governor-General and his Commander-in-Chief who was based in Calcutta during the winter months and in Simla during the nine summer months.

The three presidency armies operated as three separate forces but as the EICo began to extend its clout eastwards from Calcutta beyond the Gangetic plain, the Bengal Army grew much larger than the other two.  The Bengal army comprised of several infantry regiments known as the Bengal Native Infantry (BNI), soldiered by Indians but commanded by British officers.  The officers were of British stock, recruited by the EICo, and had a ‘Company Commission’ rather than a ‘Queen’s Commission’ which placed them at a lower standing both socially and militarily.   In the Bengal Army the ratio of troops to officers was one officer to 90 men.  This was sustainable only because of the extensive dependence on ‘Native Officers’ (today’s JCOs/NCOs) in the ranks of Subedar Majors, Subedars and Jemadars in the infantry and Risaldars and Duffadras in the cavalry.
By contrast, there were regiments of the ‘Queen’s Army’ which comprised of European Infantry, the Bengal Artillery and the Bengal Cavalry, the Corps of Sappers and Miners and the Corps of Pioneers, comprising of British and Irish troops and officers alike.  Unlike the Bengal Army, the Queen’s army had a ratio of one officer to thirty men. 

In times of war, which was often in those days, the Bengal Army was reinforced with British troops drawn from the Queen’s Army as well as with ‘local irregular forces’, both infantry and cavalry, raised by special order.  It was but inevitable that the loyalty of the ‘irregulars’ was to the officer who recruited them and consequently, these raisings were known mostly by the name of the commander who raised them or by the region in which they were raised, e.g. Daly’s Horse (1st Punjab Cavalry) or Coke’s Rifles (1st Punjab Infantry).  These irregular forces came under the direct command of the provincial governor rather than the C-in-C.   The irregular forces had even fewer officers, generally just one to 200 sipahis/sowars. Most of them were limited to a Commanding Officer, an Adjutant and a Quartermaster.

On class composition, the Bengal Army’s soldiers were mostly high-ranking Hindus, Brahmins and Rajputs, recruited from the Gangetic basin states of Bihar, Oudh and Rohilkhand.  Because of this, caste and religious loyalties were significant and primary.  It was only after the defeat of the Sikh army in 1849 that Sikhs and Muslims from the NWFP began to join the Bengal Army.  Consequently, new raisings had a mixed composition of Hindus, Sikhs and Muslims at the Unit level while at the sub-unit level the companies, squadrons, platoons were defined by religion/caste.  This resulted in a positive shift of loyalty to the Unit, rather than to the caste, class or to the recruiting officer.


What is more surprising is that in those days, none of the regiments were known as ‘Indian’ but rather as ‘native’ for the term ‘Indian’ was used by the British to describe themselves!

(By Mrs. Zenobia Panthaki)

Monday, October 5, 2015

Company Logo
 
In This Issue of "The Globe"
 
 
Welcome to this Fall issue of "The Globe."
 
Transition in weather is inevitable. Life moves on. We are also seeing ISO 9001:2008 in the winter of its life as it is put away in a phased manner. Read articles on changes to ISO 9001 and more about implementing ISO 9001:2015. We also feature an article on the three pillars of sustainability as they relate to to ISO 14001:2015. 
 
In our "QMII in Pictures" section, we feature students from our QMS Lead Auditor course in Arizona, our Coast Guard Business Intelligence (CGBI) training at  the US Coast Guard Academy, ISM Auditor Training at Sector Mobile as well as photos of the QMII Team, including our recently appointed QMII Brand Ambassador.
 
Thank you for reading!  Catch up on previous issues of The Globe.   
 
 
ISO 9001:2015 Tools: Incorporating Risk in the CAR/NCR Form
By Capt. IJ Arora
 
As organizations plan to transition from ISO 9001:2008 to ISO 9001:2015, one of the major adjustments is accepting the fundamental change that preventive action (PA), one of the mainstays of the ISO 9001:2008, has been removed! The standard mandated the six documented procedures, control of documents (4.2.3), control of Records (4.2.4), internal auditing (8.2.2), control of non-conforming products (8.3), corrective action (8.5.2) and finally, in the last clause of the standard, preventive action (8.5.3). The tail of the standard with its sting, formed the very basis of the standard.
 
The success of the correct implementation of the standard, lay in the appreciation of trends through analysis of data (clause 8.4) and prevention of potential non-conformities (NCs) by taking preventive action.  This Preventive Action invariably occurred at the A-stage of the PDCA cycle, where the inputs from audits, inspections, feedback and any other means, were analyzed and the system reviewed to re-source / update the plan. Therefore the pundits of system approach used the CAR/PAR (Corrective Action Request/ Preventive Action Request) forms to record NCs, followed by Corrective Action based on root cause analysis.
 
To continue reading, click here.
 
 
Economics of Sustainability
By Peter Burke
 
Interesting Image
Graphic Source: Thwink.org
 
 
The International Organization for Standardization  (ISO) has a number of standards related to sustainability, environmental management, social responsibility and energy usage.  The ISO 14000 family of standards has an environmental focus, ISO 26000 targets social responsibility and ISO 50001 focuses on energy.  ISO 14001:2015, Environmental Management Systems is based on the new high level structure being introduced with ISO 9001:2015, Quality Management Systems.  It will be the design template for all of the major ISO standards, and will be applied to the ISO 50001, Energy Management Systems in the near future.
 
With the change to the new high level standard, some terminology is being modified and new language and references are being added.  The first paragraph of the Introduction to ISO 14001:2015 discusses the three pillars of sustainability – Social, Environmental and Economic.  While the social and environmental pillars have always been front and center with communities and government, businesses tend to focus on the economic pillar.  It is the “nature” of business to focus on profit and no one will invest in a business that does not have a reasonable return on investment.
 
An environmental movement that started in the 1960’s has, in the last decade, become more integrated into the business models of many companies.  Any organization that wants to operate internationally, must now consider the social and environmental aspects of their business to be successful.  Europe and most of Asia now require companies to be socially responsible and to conserve the natural resources of the country in which they are operating.  Companies that do not consider all three pillars of sustainability in their proposals will lose to companies with more environmentally friendly proposals and ISO certifications.
 
Economics is more than what it cost to operate and maintain a business.  Companies that propose recycling building materials rather than tearing down structures and shipping them to land fills, will win government approvals.   Mining companies that agree to restore the land after mining, will win over low cost bidders that do not have a plan to restore the land.  Bottling companies that reduce the amount of water used to produce their products, will have success in areas where water is in limited supply.
 
The economic pillar of sustainability is not always a cost element for an organization.  In many cases, companies can actually reduce their operating costs by implementing environmentally sound best practices that reduce the amount of water consumed and the amount of energy used in their operations.  And, in doing so, be more socially responsible.
 
QMII offers training in ISO 14001, ISO 9001and ISO 50001, that can help organizations develop management systems that meet the new quality, environmental and energy objectives of stakeholders.
 
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Click on the image above to see our upcoming classes.
 
 
 
Implementing ISO 9001:2015
 
Organizations already certified to and using the existing standard are concerned about the transition to the new standard. They have until September 2018. Their anxiety is can they wait? The prudent answer is if you know there is a risk of any kind then waiting is not an option.
 
Organizations who have not yet moved to a management system based on ISO 9001, and were already in the process of committing themselves to it after understanding the benefits of the 2008 version, anxiously seek to learn if they they need to start another study and wait for some time to better understand the fundamental changes which ISO 9001:2015 brings in.
 
Organizations are also keen to bring their staff up to speed with proper training to bridge the gap. The auditors need training to audit using the new standard and to better understand the context of the organization as also learn to relate the risk to the context of the organization. The changes to documentation and much more hangs in the air.
 
QMII has been a committed partner and true stakeholder in the correct appreciation, planning, implementation, training, auditing and continual improvement of the management system providing value consistently over the past  30 years. Thirty years of client satisfaction has brought QMII to where it is a recognized global leader in meeting client and student objectives. The growing number of loyal alumni, who leave the portals of QMII confident that QMII provides a lifelong guarantee in what it teaches and provides support and advice when it is crucial.
 
In this fall issue, I wish to re-commit the excellent QMII Team to our patrons as they look ahead to implementing ISO 9001:2015 and ISO 14001:2015. QMII stands ready to bend to the oars so your products and services meet the customer requirements and lead your organization to “cash in the bank”. 
 
Please enjoy the newsletter!
 
Best Regards,
Captain IJ Arora
President and CEO
Quality Management International, Inc.
 
 
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For more information about ISO 9001:2015 transition training options, please call us at   1-888-357-9001 or visit us at www.qmii.com.
 
 
 
 
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The QMII Team, past and present, fondly remember Sue as we near her death anniversary on 26 October 2014. She inspired the team at both a professional and personal level as well as instituted a number of positive changes as Director of Human Resources at QMII.
 
The Team wishes our President and CEO, Capt. IJ Arora the very best as he travels to India to conduct the religious ceremonies related to Sue’s Barsi (death anniversary on 16 October 2015). We will be with him in spirit and prayer.
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QMII instructors providedCoast Guard Business Intelligence (CGBI) Trainingto the Leadership Development Center (LDC) staff at the US Coast Guard Academy in New London, CT. Attendees received an overview of CGBI system capabilities, success stories, interface navigation, and products in a computer lab at Yeaton Hall.
 
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US Coast Guard personnel at Sector Mobile work intently on a maritime scenario as part of International Safety Management (ISM) Auditor training.
 
 
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The ISM Auditor Training at Sector Mobile in Alabama was exceptionally well-received and recognized. The students presented a gift along with a sentimental write-up and breakfast for the instructor, Capt. IJ Arora, who received a coin from the Sector Commander (shown below) as a token of the unit's appreciation.
 
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USCG personnel are engaged in a group exercise (shown above) and student presentation (shown below) during the Environmental Management Systems (EMS) Lead Auditor Training at the CG Training Center (TRACEN) Yorktown in Virginia.
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As QMII grows its presence in the Indian Subcontinent, it has appointed Mr. Raj Singh Arora as its Brand Ambassador. Mr Raj Arora is a famous TV personality in the region.
 
In the picture above he is seen interacting with students in the QMS Lead Auditor course held in Safford, AZ during his recent visit to the United States.
 
 
To see more of our work in pictures, visit our Facebook page
 
 
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The QMII Team takes time out for a team building lunch
(from left to right: Lisa Parsley, Stella Favaretto, Rose Kleriotis, Julius DeSilva, Peter Burke).
 
 
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QMII Brand Ambassador Raj Singh Arora (shown third from left) spends time with the QMII Team at corporate headquarters in Ashburn, VA.
 
 
 
Join the Conversation
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Join the conversation with QMII and check out our blogs and tweets: CEO's Blog andQMII Blog and Twitter page.  


Connect with the QMII President and CEO throughLinkedIn.
 
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Questions, Comments, Submissions
 
Do you have an article you would like to submit for consideration of publication in The Globe? Please email The Globe Editor Rachel Tackett:  rtackett@qmii.co